Privacy policy

Effective date: 15 January 2026
Company: FastDone UK

FastDone UK is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or purchase services from us.

When you use FastDone UK, we may collect personal information including your name, email address, phone number, billing details, service address, and any information you provide during checkout or when contacting support. This information is collected only where necessary to deliver services, process payments, communicate with you, and meet legal obligations.

Payment details are processed securely through third-party payment providers. FastDone UK does not store or have direct access to your full payment card information.

We use your information to process service bookings, deploy service providers, communicate order updates, respond to enquiries, improve our services, and comply with legal or regulatory requirements. We do not sell or rent your personal data to third parties.

Your information may be shared only where necessary, such as with service providers assigned to complete your booking, payment processors to complete transactions, or legal authorities where required by law. All third parties are expected to handle your data responsibly and in accordance with applicable data protection laws.

FastDone UK takes reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure. While no system can guarantee absolute security, we take data protection seriously and act promptly if any issues arise.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including record-keeping, dispute resolution, and legal compliance.

You have the right to request access to your personal data, request corrections, request deletion where applicable, or object to certain types of processing. Requests can be made by contacting our support team.

Our website may use essential cookies to ensure basic functionality and improve user experience. These cookies do not collect unnecessary personal information and are not used for intrusive tracking.

FastDone UK services are intended for adults. We do not knowingly collect personal data from individuals under the age of 18.

This Privacy Policy may be updated from time to time to reflect changes in our operations or legal requirements. The most current version will always be available on our website.

If you have any questions about this Privacy Policy or how your data is handled, please contact FastDone UK at support@fastdone.co.uk.

By using our website or booking a service with FastDone UK, you acknowledge that you have read and understood this Privacy Policy.